MOTO (Mail Order/Telephone Order) Usage Guidelines

MOTO transactions are approved on a case-by-case basis due to the higher risk of fraudulent activity associated with them.

Enabling MOTO:

If you wish to enable MOTO on your devices, please reach out to your designated Account Manager or contact YetiPay support at help@yetipay.me. Kindly note that this request must come from the account holder.

This must go through an approval process by our compliance team, click here for more information on what you may be asked to provide and how this works.

Once approved by the YetiPay compliance team, your settings will be updated, and you'll be required to perform a configuration update.

Using MOTO:

  1. Open the Transactions App.
  2. Click on "New Transaction."
  3. Enter your transactions passcode.
  4. Select "MOTO."
  5. Enter the transaction amount.
  6. Input the card details.


Preventing Fraudulent Activity:

Exercise caution while using MOTO and never provide this capability to a customer claiming they've forgotten their PIN or because they're using a new card. Such requests often indicate potential fraudulent activity, such as the use of stolen cards.